Roadside Assistance Dispatcher | Independent Opportunity | Santa Rosa, CA

Independent roadside assistance dispatcher opportunity in Santa Rosa, CA. Coordinate incoming roadside assistance requests with independent service providers and help connect motorists with available technicians. Depending on the assignment, dispatch work may be performed remotely, on a hybrid basis, or from a designated service location.

WHAT YOU'LL DO
• Receive and organize roadside service requests.
• Match calls with available independent providers in the service area.
• Communicate job details clearly and professionally.
• Track assignments and follow up on service status.
• Use phone, computer, and communication tools to manage dispatch activity.

TRAINING AND TOOLS AVAILABLE
Training resources are available for qualifying contractors who want to develop dispatch and roadside coordination skills. Tools and technology options may also be available depending on the dispatch assignment and program requirements. Resources are not automatically provided.

WHAT YOU NEED
• Reliable phone and internet access.
• Strong communication, organization, and follow-up skills.
• Ability to respond promptly and work independently.
• Professional customer-service approach.
• Basic computer and smartphone skills.
• Availability that fits service demand and the specific dispatch assignment.

WORK ARRANGEMENT
Remote or hybrid arrangements may be available for qualifying dispatch opportunities. The actual work arrangement depends on the assignment and service requirements.

INDEPENDENT CONTRACTOR
This is an independent contractor opportunity, not a traditional hourly employment position. Earnings vary by workload, availability, service volume, rates, and the opportunities accepted.

Service area: Santa Rosa, CA and surrounding communities. Apply to learn more about current roadside assistance dispatcher opportunities in Santa Rosa, CA.